Our Zendesk consultants have years of experience in business development and process planning. We assess your existing processes and adapt them into Zendesk in the most efficient and effective way possible. We implement using the known industry best practices.
We have the best web and graphic designers who can take your Zendesk to the next level. We can customize your Zendesk look like it is part of your website or design an awesome and totally custom one for you for the best experience of your users.
We are committed to making your Zendesk fit perfectly for your team. Our development team can help with integrating your Zendesk to your other 3rd party tools or systems. Using the Zendesk API, we can create custom apps that can ensure that Zendesk will make a perfect tool for your team.
We can provide one on one trainings as well as ongoing management of your Zendesk to ensure all your process changes are properly setup in Zendesk. We also have our own team of Zendesk trained customer suppport agents who are more than willing to provide temporary or full time support for your comapny.
This app allows you to create custom SLA rules and implement custom timers for each SLA type. The apps has settings for business hours and holidays.Get this app
Don't you just wish you can make easily assign tickets on auto-pilot. With this app you can assign new tickets to your agents in a round robin fashion. The app includes options to create custom queues for your tickets.Get this app
This app gives you the power to download all your ticket date into a CSV file including all ticket comments. Use it for any purpose you need.Get this app
Finally an app that will allow you to easily migrate your settings from your Sandbox account to your live accounts, or replicate your settings to another Zendesk instance.Get this app